For custom and Ready for You designs purchased through Cutesie Blog Designs
PAYMENT
Currently, I only accept payment through PayPal. Once the design questionnaire for custom designs has been approved and a final package has been agreed upon, I will send an invoice for 50% of the total cost of the design. This is due immediately to be added to the design list. Your spot is not secured on the design list until the deposit is paid and the questionnaire has been approved by me. The remaining 50%, plus any other fees accrued during the design process, will be invoiced prior to installation. Once full payment has been received, I will install your design.
By submitting your payment, you have agreed to the terms on this page whether you have read them or not.
REFUNDS
Refunds will only be granted if I have NOT started your design. If I have already purchased images for your design, this will be taken out of your refund. If I have already started on your design, a refund will not be granted for any reason.
QUESTIONNAIRE
It is important that you fill out the blog design questionnaire to its entirety before submitting. If you are unsure of some of the questions or elements needed, take a few days to look it over before submitting your questionnaire. I am always free to answer any questions via email prior to your questionnaire being submitted. The questionnaire is very important to the design process as it is the place I have all of the details I need to complete your design. If details are given in following email communication, I cannot guarantee they will be incorporated. If you have something specific in mind for your design, please be sure to incorporate this into the questionnaire.
DESIGN SCHEDULE
Designs usually take 3-5 workdays once they have been started (not from when the deposit has been paid.) Once we have agreed on the blog questionnaire details, I will give you an estimated start date. I cannot guarantee a completion date due to other factors such as communication and revision, but most designs take 3-5 days.
CLIENT RESPONSIBILITIES
It is the client's responsibility to backup all Widgets and HTML templates prior to installation on the blog. I am not responsible for anything lost.
It is the client's responsibility to obtain any copyright permissions needed for images they submit to me for use. By submitting a photo, image, or graphic to use, you are stating that you have permission to use the file on your site. Cutesie Blog Designs is not responsible for any Copyright issues you are presented with by using those files.
REVISIONS
Each design is given a preliminary concept for you to approve. After this concept has been submitted to you, the package fee includes up to 3 major revisions. After 3 major revisions have been made, each revision round will be an additional $20 fee. It is important that your design makes you 100% satisfied, so it is important to be as specific as possible in order to limit the number of revisions. Minor revisions will be made throughout the process at no cost, unless they become excessive. You will be notified of this prior to the charge being added on if excessive revisions are being requested.
If you choose to change design kits after I have started ANY part of your design, you will be charged for the additional kit at my cost. If you choose to change kits after I have made more than the background and header, you will be charged for an additional blog design package.
COMMUNICATION
All communication is done through email. Emails will be replied to in a timely manner. It is also requested that you reply to emails in a timely manner as well. While I am working on your design, it is important for you to check your email often to make sure the process continues as quickly as it can. If you do not respond in a reasonable time (5 days), your project will be moved to the bottom of the waiting list.
I am sometimes available on Skype Chat (text only) or Gmail chat (if you are using Gmail). If I need an immediate answer to a design question, and I see that you are online, I will try to contact you through chat in order to expedite the process. If you prefer not to be contacted through chat, I must be notified ahead of time.
STOCK IMAGES
If you request a specific image outside of a design kit, you will be charged for the cost of the image dependent on the amount of credits the image is. I use iStockphoto as well as Dreamstime. If you want to customize the image to have the colors match exactly to your design, I will charge an additional $10 recolor fee.
HOURS OF OPERATION
August - May: Mon-Fri 9pm-10pm, Sat-Sun: 10am -2pm
June/July: Sun-Sat: 10am-2pm
Cutesie Blog Designs is a hobby of mine, it is not my full-time job. I am a full-time teacher and new mommy. My family is my #1 priority and will always come before blog designs. Please be considerate as things do come up beyond my control and my timeline and work hours may be changed. I am limited to my work time during the school year on weekdays and will get as much done as possible when I can. Most work during the school year will be done on the weekends.
INSTALLATION PASSWORDS
In order to install your new design, I will need your Blogger log in information. This information will be requested after your design has been approved by you on my test site. If you feel the need, please change the password to your log in for the temporary time that I will be working on your blog installation.
FOLLOW-UP
You are given 72 hours to become familiar with your design and become familiar with its features. If for any reason you have any minor revisions that need to be made during that time, they are free of charge. After that time period, you will be charged for each revised element (including HTML coding)
RETAINING IMAGES
I will retain your file with images and templates for 6 months in case anything major happens. After this time, the images will be removed from my computer. If you need any images after this time, it will be charged as a new design.
DESIGN USAGE
All designs created by Cutesie Blog Designs may not be altered in any way. If at anytime you choose to remove an aspect of my design you must notify me. Any changes to the design made by anyone other than me are not an accurate reflection of my design work. I reserve the right to have you remove the design created by me should you alter it or distort it in any way.
Designs remain property of Cutesie Blog Designs. They are made to be used as purchased (headers as headers, buttons as buttons, etc.). All designs may be used by Cutesie Blog Designs for any other purpose, including portfolios, etc.
DESIGN CREDIT
All blog designs created by Cutesie Blog Designs must have a design credit left intact at the bottom of your sidebar as long as the design is on your page. The credit will read: "This blog was created by Leah @ Cutesie Blog Designs." If a design kit is used, these credits will also be placed there. Should you choose to remove the credit you must also remove your complete design from your blog as the removal of design credit is a breaking of the terms of use.
If you have any questions about these terms, please feel free to contact me.
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